This Cookie Policy explains what cookies and similar tracking technologies are, how Servetrain LLC ("ServeTrain," "we," "us," or "our") uses them on servetrain.co, what information they collect, and how you can control them. This policy should be read alongside our Privacy Policy, which provides additional detail about how we handle personal information.
Cookies are small text files that are stored on your computer, tablet, or phone when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your login status, language preferences, and browsing activity.
Cookies can be "first-party" (set by the website you're visiting) or "third-party" (set by a service used by the website, such as an analytics provider). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until you delete them manually).
ServeTrain uses cookies and similar technologies for the following purposes:
The table below describes the categories of cookies used on our website, their purpose, and how long they remain on your device.
| Category | Purpose | Duration | Type |
|---|---|---|---|
| Essential | Required for the website and training platform to function. Maintains login sessions, saves course progress, handles form security tokens, and manages enrollment checkout. The site cannot operate properly without these. | Session to 1 year | First-party |
| Analytics | Used by Google Analytics to collect anonymous usage data including pages visited, time on site, traffic sources, and navigation paths. We have a data processing agreement with Google and full IP addresses are blocked. | Up to 2 years | Third-party (Google) |
| Preferences | Stores your display and accessibility settings, such as text size, contrast choices, and other adjustments made through the UserWay accessibility widget. | Up to 1 year | First-party / Third-party (UserWay) |
| Security | Helps detect bots, prevent cross-site request forgery (CSRF), and protect against brute-force login attempts. Used by WordPress and our hosting infrastructure. | Session to 1 year | First-party |
| Embedded Content | When we embed content from third parties (such as YouTube videos), those providers may set their own cookies. We use the YouTube privacy-enhanced mode (youtube-nocookie.com) to minimize tracking, but some cookies may still be set when you interact with the player. | Varies by provider | Third-party |
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often you visit, which pages you view, and what other sites you visited before arriving here. We use this information solely to improve our website and training platform.
We have taken the following steps to protect your privacy within Google Analytics:
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
The UserWay accessibility widget, which provides adjustable display and navigation features for visitors with disabilities, may use cookies or local storage to remember your accessibility preferences between visits. These settings are stored locally on your device and are not transmitted to ServeTrain or used for tracking purposes. For more information, see our Web Accessibility Statement.
You have control over which cookies are stored on your device. Here are the main ways to manage them:
Most web browsers allow you to view, block, or delete cookies through their settings or preferences menu. The exact steps vary by browser:
If you block or delete essential cookies, some parts of our website may not work properly. Specifically:
Blocking analytics and preference cookies will not affect the core functionality of the website or your ability to complete training courses.
Our website does not currently respond to Do Not Track (DNT) browser signals. If you prefer not to be tracked by Google Analytics, we recommend using the Google Analytics Opt-out Add-on or configuring your browser to block third-party cookies.
We may update this Cookie Policy from time to time as our website evolves or as legal requirements change. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect how cookies are used, we may provide additional notice through our website.
This Cookie Policy is part of our broader approach to privacy and data protection. For more information, please review:
If you have questions about this Cookie Policy or how cookies are used on our website, please contact us:
Servetrain LLC
23362 Peralta Drive, Suite #8
Laguna Hills, CA 92653
Phone: (888) 679-5740 (Toll-free)
Email: info@servetrain.com
Contact Form: servetrain.co/contact-us
